Certificate in Performance Management

The Certificate in Performance Management proves to current and future employers that you have the knowledge and skillset to bring the very best out of the people that you manage. Our performance management training course is primarily designed for business managers, and has an additional emphasis on the unique requirements of fast-growing organizations. Successful completion of the exam leads to the designation of Certified Performance Management Professional.

Performance Management Training Certificate

Learning Goals:

  • Understand the importance of aligning performance management goals with organizational strategy (the "golden tread").
  • Distinguish between different models of performance management and be able to choose the most appropriate one for your organization.
  • Recognize how appraisals and performance development plans deliver synergies for personnel development.
  • Learn the fundamentals required to build a high performance culture.

What Topics Are Covered in this Course? 

  • Module 1: Key terminology, acronyms and a basic introduction to the area of performance management. 
  • Module 2: Ensuring that performance metrics align with the organization’s vision, mission, strategy and objectives. The "golden thread" for fast-growing organizations.
  • Module 3: Understanding the performance management cycle and different models used to manage it.
  • Module 4: How to develop effective goals and objectives, including an exploration of OKRs. 
  • Module 5: Best practices in developing performance development plans.
  • Module 6: Preparing for and carrying out appraisals and performance reviews.
  • Module 7: How to effectively manage and turnaround underperformers.
  • Module 10: Developing a performance culture.  


Money Back Guarantee  

We are so confident in our coursework that we offer a 100% money back guarantee. If you are not satisfied for any reason we will refund 100% of your fees. Only the following terms apply:  

- Request refund within 30 days of purchase. - You must not have completed more than 50% of the course.

You can also access a free trial of the course before buying. Simply click here to access the free trial.

Who is this performance management course for?

This online course and certification is primarily aimed at those involved in business and industry and the content reflects these unique requirements. There is an additional emphasis on the specific needs of managers working at fast-growing organizations.

What are the benefits?

Business managers will learn best practices in helping their team and individuals achieve their greatest potential. Become recognized in your company as an expert in managing individual and team performance. Advance your career by becoming a Certified Performance Management Professional. Review the members of the Industry Advisory Council to understand the inputs and influences for this course.  

How is it delivered?

The Performance Management Certificate course is a 100% online training course, including the exam. You will have up to six months to complete the 10-hour course which is comprised of video tutorials, case studies and e-books. Our goal is to educate and certify so you will have up to six attempts to pass the exam. 

Performance management is a critical area of interest for entrepreneurs, industry leaders, experts, analysts or consultants seeking to achieve business success. This online self-paced course is an effective way to learn performance management skills and techniques that will benefit anyone leading a team.

It will benefit managers of all levels and from different industries who wish to establish an effective performance management system within their companies. By exchanging expertise among all involved parties - participant and trainer - solutions can be found for challenges arising within your organization. This includes those professionals who hold roles like Strategy Manager, Performance Manager or Performance Architect.



The Certificate in Performance Management training course will empower you to:

  • Understand how a culture of performance management affects the organization’s strategy and development.
  • Develop a solid methodology for Performance Management.
  • Design and align a performance management structure to culture, business direction, and associated systems, such as Career Development, Career Ladder and Succession Planning.
  • Establish some essential behaviors that need to be understood so you can drive performance management and not merely an annual ritual of performance appraisal.
  • Use the Balanced Scorecard method for Measuring Performance.
  • Learn how to identify mediocre & poor performers and encourage them in the most effective way to turnaround their performance.
  • Set standards through the use of objective goal setting such as KPI and OKRs
  • Know how to reward for success — monetary, as well as other ways including time.
  • Value clear and honest communication for success and staff retention.
  • Coaching others, and providing useful feedback.




The organization will achieve the following benefits by taking this course:

  • Increased employee satisfaction
  • Staff retention
  • Culture of transparency and performance
  • Uniform and fair policies
  • Growth in business
  • Personal Benefits

  • Employee Benefits include:
  • How to Manage Teams to a high performance.
  • How to manage underperforming team members.
  • Knowing each other’s key virtues, and vulnerabilities.
  • Communicate Better With Team Member.
  • Set expectations for your teams, provide regular feedback and help grow and develop your employees.
  • Lead a motivated team

Let's Get Started

This online training course typically takes 10 hours to complete so you could become a Certified Performance Management Professional over a single weekend!


Online Performance Management Courses