Who is this performance management course for?

This online course and certification is primarily aimed at those involved in business and industry and the content reflects these unique requirements. There is an additional emphasis on the specific needs of managers working at fast-growing organizations.

What are the benefits?

Business managers will learn best practices in helping their team and individuals achieve their greatest potential. Become recognized in your company as an expert in managing individual and team performance. Advance your career by becoming a Certified Performance Management Professional. Review the members of the Industry Advisory Council to understand the inputs and influences for this course.  

How is it delivered?

The Performance Management Certificate course is a 100% online training course, including the exam. You will have up to six months to complete the 10-hour course which is comprised of video tutorials, case studies and e-books. Our goal is to educate and certify so you will have up to six attempts to pass the exam. 

Performance management is a critical area of interest for entrepreneurs, industry leaders, experts, analysts or consultants seeking to achieve business success. This online self-paced course is an effective way to learn performance management skills and techniques that will benefit anyone leading a team.


It will benefit managers of all levels and from different industries who wish to establish an effective performance management system within their companies. By exchanging expertise among all involved parties - participant and trainer - solutions can be found for challenges arising within your organization. This includes those professionals who hold roles like Strategy Manager, Performance Manager or Performance Architect.

The Certificate in Performance Management training course will empower you to:

• Understand how a culture of performance management affects the organization’s strategy and development.
• Develop a solid methodology for Performance Management.
• Design and align a performance management structure to culture, business direction, and associated systems, such as Career Development, Career Ladder and Succession Planning.
• Establish some essential behaviors that need to be understood so you can drive performance management and not merely an annual ritual of performance appraisal.
• Use the Balanced Scorecard method for Measuring Performance.
• Learn how to identify mediocre & poor performers and encourage them in the most effective way to turnaround their performance.
• Set standards through the use of objective goal setting such as KPI and OKRs
• Know how to reward for success — monetary, as well as other ways including time.
• Value clear and honest communication for success and staff retention.
• Coaching others, and providing useful feedback.

The organization will achieve the following benefits by taking this course:

• Increased employee satisfaction
• Staff retention
• Culture of transparency and performance
• Uniform and fair policies
• Growth in business
• Personal Benefits
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• Employee Benefits include:
• How to Manage Teams to a high performance.
• How to manage underperforming team members.
• Knowing each other’s key virtues, and vulnerabilities.
• Communicate Better With Team Member.
• Set expectations for your teams, provide regular feedback and help grow and develop your employees.
• Lead a motivated team

Let's Get Started

This online training course typically takes 10 hours to complete so you could become a Certified Performance Management Professional over a single weekend!